Privacy Policy – Zooni Souq

Information We Collect

• Personal details: Name, phone number, email address, and delivery address when you make a purchase or inquiry.
• Payment information: Securely processed through trusted third-party providers; we do not store card details.
• Browsing data: Cookies, IP addresses, and device information to improve your shopping experience.

How We Use Your Information

• Order processing: To confirm, deliver, and manage your purchases.
• Customer support: To respond to inquiries and provide assistance.
• Marketing updates: To share promotions, offers, and new arrivals (only if you opt-in).
• Website improvement: To analyze usage and enhance our services.

Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

• Delivery partners for shipping orders.
• Payment gateways for secure transactions.
• Legal authorities if required by law in Sharjah or the UAE.

Cookies Policy

Zooni Souq uses cookies to:

• Remember preferences like language and location.
• Track performance to improve website speed and usability.
• Personalize offers based on browsing behavior.

You can disable cookies in your browser settings, but some features may not work properly.

Data Protection & Security

• All data is stored securely and protected against unauthorized access.
• We comply with UAE data protection laws and international best practices.
• Regular audits ensure your information remains safe.

Your Rights

You have the right to:

• Access your data
• Request corrections
• Withdraw consent for marketing communications
• Request deletion of your personal information